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FREQUENTLY ASKED QUESTIONS

1. Do you have a delivery service?
Yes, delivery service is available. The cost is 1,000 AMD. You can order several models and sizes at once, try them on at the time of delivery, and choose the most suitable option for you.

2. What payment options are available upon delivery?
Just like in our store, you can pay in cash, by card, or using any electronic wallet during delivery.

3. How many days does delivery take?
Delivery within Yerevan is completed within 1 business day. For deliveries to other regions, it takes 2–3 business days.

4. Do you ship outside of Armenia?
Yes, international deliveries are made via shipping companies. The cost is 1,000 AMD.

5. How can I get a permanent discount?
Upon your first purchase, our staff will register you. The registration card is electronic, not physical. After registration, you receive a permanent 4% accumulation benefit. Once your accumulated purchases reach 150,000 AMD, your 4% accumulation card becomes a 5% discount card, which can increase up to 20%.

6. Can I return or exchange an order if the size doesn't fit?
Yes, you can return or exchange your order within 14 calendar days from the date of purchase.
It’s important to know that:
The items must retain their original condition and must not be worn or dirty.

7. Gift Card
You can purchase gift cards at all our branches or have them delivered.
Gift cards start from 10,000 AMD and are valid for one year.

8. Is it possible to order a model that is currently unavailable on the website?
Unfortunately, that’s not possible. However, you can contact our customer service, specify the desired model and size, and we will inform you if it becomes available again.

9. How can I contact you if I have questions or issues?
You can contact us by calling this phone number:
094 500514

10. Where are the Levi's brand branches located?

📍 Northern Avenue – 060 700501
📍 Mega Mall, 1st floor – 015 500501
📍 Yerevan Mall, 2nd floor – 011 500501
📍 Dalma Garden Mall, 2nd floor – 012 500501
📍 Outlet – Komitas 29/2 – 010 279500

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